Terms & Conditions

10% OFF Your Stay When Booking Direct

The offer (sale): 10% off your stay on all room types available when booking your 2019/20 stay.

The offer is available on our room only & bed and breakfast options both Best Direct Prepaid and Flexible Direct Prices.

Validity: The offer (sale) starts at 09:00 on 13th September and ends at 23:59 (GMT) on 31st March 2020.

The following dates are excluded from the offer:

29th - 31st December 2019

Redemption: The offer (sale) can be redeemed on the Victory House Hotel website only. To book visit www.victoryhouselondon.com

To redeem the offer, enter code 'VICTORY10'

For questions about the promotion, please email craig.mccormack@criterionhospitality.com

Offer not valid in conjunction with any other offer.

Offer may be subject to change.  Offer subject to availability. 

 

Late Check-out When Booking Direct

Check-out is extended to 13:00 only for guests who have made their reservation directly via www.victoryhouselondon.com or through our reservations department. Late check-out is subject to availability on the day of departure. Guests will be charged for every hour extended beyond this time.  

 

241 Drinks at Granaio Leicester Square When Booking Direct

When booking directly through www.victoryhouselondon.com receive a 2 4 1 drinks voucher from our reception team that can be redeemed at Granaio Leicester Square (at Victory House Hotel).  Offer subject to availability.  Offer valid on beers, wines, ciders, soft drinks, cocktails, coffees, and teas. One voucher per reservation.

 

Bicester village VIP shopping Experience

The offer (sale): 10% off your stay on all room types available when booking your 2019/20 Bicester Village VIP Shopping Experience.

The offer is available on our room only & bed and breakfast options both Best Direct Prepaid and Flexible Direct Prices.

Validity: The offer (sale) starts at 09:00 on 21st October and ends at 23:59 (GMT) on 31st March 2020.

The following dates are excluded from the offer:

29th - 31st December 2019

Redemption: The offer (sale) can be redeemed on the Victory House Hotel website only. To book visit www.victoryhouselondon.com

To redeem the offer, enter code 'BIC10' or click here

To access an additional 10%* savings, guests will receive their VIP Invitation when checking-in to Victory House Hotel. Present the invitation at the Bicester Village Centre or Information Hub, located next to Bicester Village Station, upon your arrival. 

*on the recommended retail price. Invitation not valid during Further Reduction or ‘Blackout’ periods. ‘Blackout’ and Further Reduction dates are available online at

ChicOutletShopping.com/viptandc. Invitation may be withdrawn at any time and without notice. VIP Card is only valid in participating boutiques/restaurants and the provision of the Card is at the discretion of the provider. Chic Outlet Shopping* is a registered trademark of Value Retail PLC, © Bicester Village 2016.

For questions about the promotion, please email craig.mccormack@criterionhospitality.com

Offer not valid in conjunction with any other offer.

Offer may be subject to change. Offer subject to availability. 

 

October Social Competition

The prize draw is in no way sponsored, endorsed or administered by or associated with Instagram. You are providing your information to the Promoter, not Instagram.
The information you provide will only be used for the purpose of administering the prize draw. All Participants agree to give Instagram a complete release from any and all legal liability in connection with the prize draw.

For the Promoter’s Privacy Policy, visit www.victoryhouselondon.com/en/privacy terms of use that can be found www.instagram.com via this link www.instagram.com/about/legal/terms/before-january-19-2013 

There will be one winner in total. The prize is for a one-night stay for two people in a classic double room at Victory House Hotel, to be booked subject to availability. The winner will be picked at random. The prize is for two guests, a bed and breakfast and does not include any further drinks or meals. Transport to and from Victory House Hotel is not provided.

The prize draw begins at 17.00 BST, Wednesday 16th October 2019, (beginning of competition), and will run until 09:00 BST on Wednesday 30th October 2019. Entry to the competition must be submitted no later than 08.59 BST,  Wednesday 30th October 2019

Entry to the prize draw is via Instagram www.instagram.com/victoryhousehotel. Entry and is made by tagging another Instagram user into the post, like the post and by following www.instagram.com/victoryhousehotel Instagram page

Entrants must be resident in the UK (excluding Isle of Man & Channels Islands) and 18 years of age or older. Age may be checked if the entrant wins.

By entering the prize draw entrants agree to be bound by these terms and conditions.
Only one entry allowed per person, no bulk entries, entries from agents, third parties, organized group or entries automatically generated by computer will be accepted.

The winner will be selected on Thursday 31st October 2019.

Winners will be notified via Instagram within three days after the selection date. If a winner does not respond within three days, the Promoter reserves the right to award the prize to another entrant.

The Promoter’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.

The following are not eligible to participate: (i) employees and immediate family members of employees of the Promoter, its subsidiaries, agents and advisors and (ii) any other persons assisting with this prize draw. 

An entry will be void if it is deemed (in the Promoter's sole discretion) to have been made by an ineligible person or to be incomplete/offensive or illegible. The Promoter may require such information as it considers necessary or desirable for the purposes of verifying eligibility or the validity of any entry and any prize may be withheld unless and until the Promoter is satisfied with the verification.

The Promoter reserves the right to moderate entries and reserves the right to remove entries at its discretion that are deemed offensive, obscene or inappropriate.
The Promoter reserves the right at any time without any liability whatsoever, to modify or discontinue this prize draw, with or without prior notice where it is required to do so for reasons beyond its control.

No purchase necessary.

The Promoter reserves the right to offer an alternative prize of similar value to the winner. The prize is non-transferable. There is no cash alternative.
The Promoter reserves the right to use the photograph and likeness of the winner for publicity purposes and to publicize statements made by or attributed to the prize winner relating to the Promoter or this prize draw unless otherwise requested by the winner. Winners may be required to take part in promotional activities.

The content of your post must be original, lawful and must not infringe the rights of any third party. The Promoter reserves the right to use content posted for the prize draw for promotional purposes. If your post is used this is not a sign that you have won the prize draw. You acknowledge that the copyright and other IP in your post shall vest in the Promoter.

This prize draw and these terms and conditions, and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with English law. Each entrant irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this prize draw or these terms and conditions.

No responsibility is accepted for any lost or delayed entries or network, computer hardware or software failures of any kind that may delay or restrict entry into the competition.

To the fullest extent permitted by law, the Promoter excludes liability for any losses, damages or claims incurred by any person in connection with the prize draw or receipt or misuse of any prize. Nothing in these rules shall affect your statutory rights.

The Promoter of this prize draw is Victory House Hotel, 14 Leicester Pl, London WC2H 7BZ

 

Room payment

Victory House Hotel offers both flexible and advance purchase options on room prices. When booking our advance purchase rate on our website, payment is taken on booking.  Guests must present the card used to book on check-in. 

If booking our flexible rate, payment card details are taken to secure your booking. Full payment will be taken on check-in. 

 

Amending or canceling bookings

When booking our flexible rate, guests can cancel their reservation up to 24 hours prior to the day of arrival. Any cancellations beyond this time, the first night will be charged.

If guests wish to change the dates of their stay, this can also be done up to 24 hours prior to the day of arrival (subject to availability). If the room prices for the new day(s) requested are higher, guests will be charged for the rate increase on check-in.

When booking our advance rate, guests will be charged the full stay if they cancel at any time.

To amend or cancel your reservation, please contact our reservations team- reservations@victoryhouselondon.com

 

Forgotten reservation?

In the event that guests don’t arrive as planned, the full stay will be charged to the payment card given at the time of booking if the advance rate has been selected.  If the flexible rate has been booked, only the first night will be charged.

 

Check-in and check-out times

Check-in time is 2 pm
Check-out time is 12 pm

 

Pet Policy

We’re sorry, but we don’t allow pets at Victory House. Guide dogs and service animals are welcome.